Welcome to CYB| Chea-Yee's Blog.

This blog captures the musings and anecdotes of the daily life of a Malaysian who is now living in Melbourne, Australia.


Customer Service: NAB

So i finally received a reply this evening from NAB after putting in an Electronic Transaction Dispute form on my Internet Banking.

Apparently there is a wait time of 5 days minimum before getting a response. Its been 3 work days so far.
The person who replied the email asked if the problem was resolved as I HAD contacted their call centre. Obviously not.

Not even one dime was returned to me yet.

So i replied the email. This really isnt much to do with NAB, as the fault lies with Malaysia Airlines' server.
However I need my bank to act as an intermediary to facilitate the process. Hence.

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